Privacy Policy

With the new data protection legislation that has been in effect since May 25, 2018, we would like to inform you and assure you of the security of your personal data.

Your information is stored securely in our system. Your data is not shared with anyone else and is not sold anywhere.

Although no one can claim 100% protection against data breaches, rest assured that we will do everything possible to protect your personal data. In case we detect any issue related to their protection, we will take all possible measures to limit and correct it.

This policy (and the terms of use we have, as well as any other related information found on this website) forms the framework within which we operate regarding the collection, provision, and processing of your personal data by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will use it. When you visit our website, we retain certain basic information, recognize the safeguarding of this information, and inform you of what we will do with it.

This policy only concerns our website. If you navigate to another page via a link or in any other way, you should be aware that the other page is subject to its own privacy policy and terms of use. We have no control and bear no responsibility regarding the policy and terms of use of the other website. You should check the specific policy before accessing the page.

Information we may collect from you
We collect and process the following information from you:
Information you provide by filling out forms on our website hecagen.com. Information provided during your registration on our website, for the use of any of our services (e.g., interest basket), or for our communication. Also, information may be requested if any issue related to the company is reported.
If you contact us, we may keep a record of our correspondence.

We may also ask you to complete a survey for research purposes, although you are not obliged to complete it.

Details of your visits to our website, including, but not limited to, traffic data, location data, weblogs, operating system, browser usage, and other communication data, whether required for our billing purposes or otherwise, and the resources you access.

IP Addresses and Cookies
We may collect information about your computer, including the availability of the IP address, operating system, and browser type for system administration and reporting specific information to our advertisers. These are statistical data about the actions and browsing patterns of our users and do not identify any individual, and we do not collect personal data in this way.

We may obtain information about your general internet usage by using a cookie file stored on your computer’s hard drive. Cookies contain information that is transferred to your computer’s hard drive. They help us improve our website and provide a better and more personalized service.

They allow us to:
Estimate our audience size and usage pattern.
Store information about your preferences, and thus customize our website according to your individual interests.

Speed up your searches.
Recognize you when you return to our website.
You can refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting, you may not be able to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Where we store your personal data.
The personal data you declare to our company is kept exclusively for your transactions with our company and concerns only the data you provide to us either via email, by filling out the contact form, through social networks, by phone, or by visiting our premises.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. In case we have given you (or where you have chosen) a password that allows you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website. Any transmission is at your own risk. Once we receive your information, we will use strict procedures and security standards to try to prevent unauthorized access.

Use of your information
Our company does not disclose, publish, or exchange the personal data and information you provide to third parties without your consent. In rare cases, your personal information may be disclosed, following the procedure provided by law, when required by a Public or Judicial Authority.
Your data (name, address, phone number) will be shared with third parties only to the extent necessary to carry out specific deliveries (e.g., to the courier company that will deliver the items to the location you request).

We use the information we hold about you in the following ways:
To ensure that the content of our website is presented in the most effective manner for you and your computer.

To provide you with information, products, or services that you request from us or that we believe may interest you, where you have consented to be contacted for such purposes.

To fulfill our obligations arising from any contracts entered into between us.
To allow you to participate in interactive features of our service when you choose to do so.
To notify you about changes to our service.
We may also use your data or allow selected third parties to use your data to provide you with information about goods and services that may interest you, and they or we may contact you about these by mail or telephone.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right at any time by contacting us via hecagen.com.
Our website may, from time to time, contain links to and from the websites of our partner networks and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page, and we advise you to check it regularly to stay informed of any necessary changes.

Acceptance of privacy procedures
If you use this website, you accept and consent to this Privacy Statement as well as the terms and conditions of use of the website that have been announced through it.  

Contact
Questions, comments, and requests regarding this privacy policy are welcome and can be sent via hecagen.com.